Iflexion privacy & cookies policy
Introduction
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with us.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
This website is operated by Iflexion group, an international group of companies providing software development and IT consulting services.
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the UK GDPR, the data controller responsible for personal data collected through this website is the relevant Iflexion group entity that determines the purposes and means of processing in connection with your interaction with this website.
If you would like to know more information about Iflexion entity which acts as the data controller in relation to your personal data, please contact us at privacy@iflexion.com.
Contact Details
For data subjects located in the European Union or the United Kingdom, the controller responsible for processing your personal data is the Iflexion company established in the European Union or the United Kingdom, as applicable.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: privacy@iflexion.com
Personal Data We Collect
We only collect and process personal data necessary for communication and website functionality. This may include:
Contact details: name, email address, company name, and message text (when you use our contact form);
Live chat data: any information you voluntarily provide during the chat;
Technical data: IP address, browser type, device information, operating system, and website usage data collected via cookies and analytics tools (see chapter Cookies below).
We do not collect sensitive (special category) personal data and do not send marketing or promotional emails.
Legal Basis for Processing
We process your personal data only when there is a lawful basis under applicable data protection laws, including:
Legitimate interest: to respond to your inquiries and manage communication via contact form or live chat;
Consent: for the use of non-essential cookies and analytics tools (as applicable);
Legal obligation: where processing is necessary to comply with applicable laws or regulations.
How We Use Personal Data
We use your personal data solely to:
respond to your inquiries and provide requested information;
operate, maintain, and improve our website and user experience;
ensure the security and integrity of our systems;
comply with legal and regulatory obligations.
We do not use your data for direct marketing or automated decision-making.
Privacy Notice for California Residents
This Privacy Notice applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”) and explains how Iflexion collects, uses, and discloses personal information subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA).
This Notice also describes the privacy rights of California consumers and how they can exercise those rights.
The CCPA may apply to personal information we collect in connection with providing our services to businesses.
Under the CCPA, “personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
The purposes for which we collect and use personal information depend on our relationship or interaction with a specific consumer and are described in the section titled “Personal Data We Collect.”
Iflexion does not sell your personal information under the CCPA, as we do not disclose personal information to any third party in exchange for monetary or other valuable considerations.
California Residents’ Rights
California residents may exercise the following rights with respect to the personal information we hold about them:
Right to Know: Request the categories of personal information that have been collected.
Right to Delete: Request for deletion of personal information we have collected from you, subject to certain legal limitations.
Right to Opt-Out of Sale or Sharing: If a business sells or shares personal information as defined under the CCPA, you have the right to opt out of such sale or sharing. As noted above, we do not sell or share your personal information.
Right to Limit Use and Disclosure of Sensitive Personal Information: We do not collect, use, or disclose sensitive personal information in connection with the provision of our services and are therefore not required to offer the right to limit its use.
If you would like to make a request or inquiry regarding your rights, please contact us at privacy@iflexion.com.
We will respond to your request within one month of receipt.
Third-Party Providers
We may disclose your personal data not only within the Iflexion group of companies, but also to our auditors, regulatory agencies, government bodies, or other authorities as required by applicable law. Additionally, we may share your data with the third-party service providers listed below in order to maintain and improve our website functionality, infrastructure and advertising campaigns.
Google, Inc.Address: Google Data Protection Office, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.
We use Google Ads and Google Tag Manager to analyze website traffic and run personalized advertising campaigns.
Amazon Web Services, Inc.Address: 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal.
We use AWS to host and securely store data on cloud servers.
Drift.com, Inc.Address: 222 Berkeley Street, Floor 7, Boston, MA 02116, USA.
Drift is a chat platform used to communicate with website visitors and provide real-time customer support.
Microsoft Corporation Address: One Microsoft Way, Redmond, WA 98052-6399, USA.
This is a cloud-based subscription service providing tools for document editing and email communication in applications like Excel and Outlook.
X Corp. (Twitter)Address: One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
We use Twitter Pixel to measure ad performance and optimize user engagement through targeted advertising.
Itransition works only with those third-party providers that are contractually bound to maintain appropriate levels of security and confidentiality, to process personal data only as instructed by Itransition, and to impose the same obligations on their sub-processors.
All third-party providers are contractually bound to protect your personal data and to process it only in accordance with our instructions and applicable data protection laws.
Transfers to Third Countries
Because Iflexion operates internationally, your personal data may be transferred to and processed in countries outside your country of residence, including those that may not provide an adequate level of data protection under European Union or United Kingdom law.
Where such transfers occur, we provide data transfer assessment and implement appropriate safeguards to ensure your data remains protected, in particular the EU Standard Contractual Clauses or the United Kingdom’s International Data Transfer Agreement.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, accounting, or reporting obligations.
Typically, data, including contact form submissions and chat records are stored for up to 24 months, unless the consent is revoked or you object to such processing. Nevertheless, the specified storage periods can be changed (prolonged or shortened) if required by applicable law or in order to defend our legal rights.
Your Rights
If you are located in the European Union or the United Kingdom, you have the following rights under data protection law:
to access and obtain a copy of your personal data;
to request correction or deletion of your data;
to restrict or object to processing based on legitimate interest;
to request data portability;
to withdraw your consent at any time (where processing is based on consent).
Requests can be submitted to privacy@iflexion.com and we will respond within the time limits required by law.
Security
We implement appropriate technical and organizational measures to ensure that your personal data is kept secure and to protect against unauthorized access, misuse, alteration, disclosure, destruction, or accidental loss. Access to your personal data is limited to authorized personnel who have a legitimate business need to process it, and such personnel are bound by a duty of confidentiality.
We have established procedures to address any suspected or actual data security breaches and will notify you and the relevant supervisory authority when legally required to do so. Furthermore, whenever we plan to implement new technologies or undertake processing activities deemed to be of high risk, we must conduct a data protection impact assessment to ensure that appropriate security measures are in place.
In addition, we regularly review and update our security measures and procedures to maintain a high level of protection for your personal data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational developments.
Any material changes will be posted on this page with an updated “Last updated” date below.
Last updated: 22 October 2025