Context
Our customer is a global technology and consulting company delivering digital services and solutions to clients in 100+ countries. The customer’s solution is an airport interactive news wall that provides travelers with instant access to the latest news and information, including weather, sports, entertainment, etc. The wall is motion-activated and has an interactive touch-screen display that allows airport visitors to quickly access the information they are interested in.
Objective
The application is a combination of custom and third-party software and hardware modules. The wall components include:
- An interactive wall display that shows content upon movement
- Two Microsoft Kinect sensors that process user activity and activate the wall’s display
- A mobile website that duplicates the wall’s content on mobile devices
- An admin interface for maintaining and editing content
- The wall’s system coordinates all the components and ensures a smooth user experience.
With the first version of the solution delivered in the early 2000s, the application became outdated with performance and stability affected. For example, server lockups occurred twice a day and minor server issues happened 10 times a day, on average.
Being deployed at an airport, the solution was accessed by hundreds of users daily, so its stable work was critical for the customer. They wanted to ensure flawless interaction of multiple components, as well as smooth solution operation so that that airport visitors could access the wall's content at any time and without any trouble.
The customer did not have the available resources to provide 24/7 application support. Therefore, they were searching for an experienced software development vendor that would provide application development and maintenance services and would have the relevant expertise in .NET development to handle the app fine-tuning. The customer chose Iflexion because of our ability to provide the overall technical supervision 24/7, including all levels of support, and their competences in both .NET and PHP technologies.