The new information management software designed by our team is a web-based solution with collaborative access for the police department employees. Through it, the users can manage incoming and outbound information generated from multiple sources, such as phone calls, personal evidence, police reports, issued warnings, etc. The system also serves as a database of vehicle registrations, driver licenses, contacts, addresses, and other records.
The C3I system supports the following user roles, with each having a limited set of rights to ensure strict security and user authorization control:
- Admins, who are super-users managing other users’ roles, permissions and accounts, with access to a dedicated admin area aggregating these features.
- Officers, who are the sworn employees with the rights to create and authorize police reports as well as to access the complete range of features for evidence management.
- Communicators, who are the civilian (administrative) employees managing police data records, events, and contact databases.
This information management solution automates the police department’s key workflows pertaining to day-to-day operations that had been managed manually before. There are the following sets of features:
- Records management: authorized users can create, edit, share, print out and delete a variety of records stored in the system database, including contacts, events, citations, reports, evidence, etc.
- Event management: communicators can register and manage all types of events, such as accidents, violations, crimes, and more.
- Evidence management: officers can register and add new evidence or remove outdated information. They can also link registered events to suspects and existing evidence, find correlations between the database records, look up charges and other types of event-related information.
- Reporting: users can select particular datasets to work with and generate reports based on them. The reporting functionality covers automated workflows for report templates, submission for approval, and rejection/approval.
- Search: the system supports advanced data filtering and metadata to allow users search through the entire breadth of records by keywords and attributes.
- Role management: accessible to admins only, this set of features allows them to assign user roles and stipulate their permitted actions within the C3I system.